Plumbing Operations Manager

6 days ago


Kennedy Space Center, United States Air Pros Full time

About Air Pros
At Air Pros, we're seeking a highly skilled Plumbing Manager to join our team. As a leading provider of plumbing services, we're committed to delivering exceptional results and building long-term relationships with our customers.

Job Responsibilities:
As a Plumbing Manager, you'll be responsible for supervising the day-to-day activities and performance of our plumbers. You'll work closely with our General Manager to ensure that employees are assigned to perform work in keeping with their position as required. Your key responsibilities will include:

• Directing and managing the plumbing business in our operating area, focusing on gross margin goals and continuous revenue growth
• Generating revenue opportunities for the plumbing team
• Reviewing and updating pricing in our service management system as needed
• Providing a superior level of service to ensure long-term business growth and the ability to pursue new ventures
• Supervising the installations, repairs, and maintenance of our plumbing department
• Providing day-to-day supervisory support to direct reports and focusing on team leadership
• Reviewing daily service tickets completed by technicians to ensure proper diagnosis, resolution, pricing, and opportunities identified
• Working closely with our customer service and dispatch team to plan, schedule, and assign activities for the plumbing team
• Establishing work standards, production control, and job priorities
• Maintaining a safe work environment and enforcing our safety culture
• Performing regular safety meetings as required by our HR department
• Assisting with determining time and cost estimates for plumbing jobs and providing technical support for field technicians as needed
• Ensuring technicians have the proper inventory on their trucks to complete scheduled work
• Ensuring technicians have the proper technical training and field support

Job Qualifications:
To be successful in this role, you'll need:

• A Journeyman Plumbing License (preferred)
• A High School Diploma
• Plumbing knowledge (commercial and residential)
• Knowledge of our company's operating procedures and township codes
• Mechanical/HVAC/Electrical knowledge (a plus)
• The ability to properly bid and estimate jobs
• Familiarity with our service management system

Plumbing Experience Expectations:
As a successful technician, you'll be able to provide full services to residential customers, including manufactured homes and light commercial. Your experience should include:

• Electric and tankless water heater installation and repair
• Sewer and drain cleaning
• Video camera inspections
• Garbage disposal installation and repair
• Water filtration and softener installation
• Fixture replacement (faucets, tubs, showers, and toilets)
• Full home inspection
• Whole house repipe
• Slab leak repairs
• Knowledge of soldering and brazing copper pipe and fittings
• Experience with Uponor and Pex plumbing products
• Experience with hydro jetting

EOE Statement:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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