Automotive Service Manager

2 hours ago


Van Nuys, California, United States Sean's Auto Care Full time
Job Description

At Sean's Auto Care, we're seeking a highly skilled and customer-focused Automotive Service Manager to join our team. As a key member of our team, you'll play a crucial role in ensuring our customers receive exceptional service and care for their vehicles.

Key Responsibilities:
  • Provide accurate estimates and explain recommended services to customers
  • Coordinate with technicians to ensure timely and efficient service
  • Maintain clear and open communication with customers throughout the service process
  • Manage customer inquiries and resolve any issues promptly
  • Uphold our high standards of customer satisfaction and service quality
What We Offer:
  • Competitive compensation and performance-based pay structure
  • A supportive and collaborative work environment
  • Ongoing training and professional development
  • Medical benefits and retirement savings plan
  • Paid time off and holidays off to ensure a healthy work-life balance
  • Employee discounts on services and parts
  • Weekends off to enjoy time with friends and family
Our Values:
  • Integrity: We conduct business with honesty and transparency, earning our customers' trust with their vehicles.
  • Excellence: We strive for the highest quality service, constantly improving our skills and processes.
  • Customer Focus: Our customers are central to everything we do. We exceed expectations and build lasting relationships.
  • Teamwork: Collaboration is key. We support each other to achieve common goals.
  • Innovation: Embracing new technologies and methods ensures we stay ahead and deliver optimal solutions.
  • Community: We give back and make a positive impact through our services and initiatives.
Qualifications:
  • Proven experience as a Service Advisor or Manager or in a similar customer-facing role
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Knowledge of automotive repair and maintenance
  • A customer-focused attitude and a commitment to excellence
How to Apply:

If you're a motivated and enthusiastic individual looking to make a significant impact in a thriving auto repair shop, we encourage you to apply for this exciting opportunity. Our initial, mobile-friendly application is quick and easy to complete.



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