Service Route Operations Supervisor
2 weeks ago
SERVICE ROUTE OPERATIONS SUPERVISOR
Salary: $66,560
Additional Benefits: company vehicle, mobile phone or stipend, laptop, and eligibility for a 10% performance bonus.
About Us:
At Compass Group USA, we redefine workplace experiences by merging food, service, and cutting-edge technology. Our mission is to enhance the work environment and foster connections among employees through our diverse offerings, including markets, office coffee solutions, snacks, unattended retail, and culinary services. Our dedicated team is the driving force behind our success, and we are committed to nurturing their growth and innovation.
Job Overview:
We are actively seeking qualified candidates for the role of Service Route Operations Supervisor. This position is crucial in managing a team of employees and overseeing client accounts, serving as the primary contact for issue resolution and ensuring high retention rates for both employees and clients.
Key Responsibilities:
1. Lead and manage a designated group of employees and client accounts.
2. Act as the main point of contact for clients, addressing and resolving any concerns.
3. Collaborate with leadership teams across multiple branches to identify key initiatives and develop long-term strategies.
4. Conduct site visits and quality control assessments for existing clients, ensuring that services align with their needs.
5. Evaluate and train assigned employees to enhance their performance and productivity.
6. Maintain compliance with company policies and legal standards.
Preferred Qualifications:
- Strong work ethic, excellent communication skills, and a positive demeanor.
- Availability for early morning shifts and occasional weekend work.
- High school diploma or equivalent; some college coursework is preferred.
- Proficient in Microsoft Office and other computer applications.
- 1-2 years of customer service experience in retail or merchandising is advantageous.
- Valid Non-CDL Class C driver’s license with a clean driving record.
- Ability to pass a drug screening and lift up to 50 lbs consistently.
Why Join Us?
Compass Group USA is an equal opportunity employer committed to diversity and inclusion. We value all applicants based on their skills and experiences. Join us in creating exceptional workplace experiences and be part of a team that values your contributions.
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