Quality Assurance Specialist

1 day ago

Washington, Washington, D.C., United States International SOS Government Medical Services Full time
Job Description

International SOS Government Medical Services is a leading provider of medical and security risk management solutions to organizations operating globally. We are seeking a meticulous Quality Assurance Specialist to join our healthcare team.

Key Responsibilities:

  • Monitor and analyze interagency agreements to ensure quality, quantity of services, ease of implementation, and customer satisfaction.
  • Independently address and resolve quality issues related to the management of interagency agreements.
  • Respond to requests for information from client agency contacts regarding agreement content, services, schedules, and billing.
  • Facilitate effective communication between departments and customers.
  • Track and report on services provided across the country.
  • Produce customized reports outlining services provided, as directed by management.
  • Assist in the development and pricing of interagency agreements; work with Clinical Fiscal on pricing of line items and manage information on small procurements.
  • Maintain and update the WF spreadsheet related to agreements and procurements.

Requirements:

  • Strong attention to detail and analytical skills.
  • Proficiency in managing quality assurance processes and tools.
  • Excellent communication and teamwork abilities.
  • Knowledge of various aspects of healthcare, including medication administration, infectious disease care, ER, ophthalmology, CT, case management, dermal fillers, pediatrics, vital signs, and physical examinations is a plus.

Additional Information:

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Compensation - Min: $90,000| Max: $105,000

This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws.

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