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Account Manager

2 months ago


Chicago, Illinois, United States Chubb Full time
About the Role

We are seeking a highly skilled and experienced Account Executive to join our team at Chubb. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our business partners and clients.

Key Responsibilities
  • Client Relationship Management: Develop and maintain complex client relationship plans to ensure overall service needs are satisfied while achieving business, profitability, and account retention objectives.
  • Product Expertise: Serve as the subject-matter expert to internal and external stakeholders by developing and maintaining an advanced understanding of Chubb's voluntary benefits products, services, and operational structure.
  • Renewal and Retention: Manage renewal/reservice processes for assigned clients, including managing applicable internal partners, reviewing and negotiating underwriting offers or rate and plan design changes, and ultimately presenting and delivering renewal offers.
  • Business Development: Identify clients with retention risks, develop and execute complex plans to retain clients, and inform senior management.
  • Communication and Collaboration: Develop and execute plans to support retention sales, enhance re-enrollment participation, and drive product cross-sell within existing clients. Collaborate with internal stakeholders on processes, procedures, proposals, and/or promotional materials for assigned territories.
Requirements
  • Education and Experience: 4-year college degree or equivalency strongly preferred; equivalent work experience may substitute. Minimum of three years of employee benefits industry knowledge and experience in account management is required.
  • Skills and Competencies: Demonstrated analytical skills and knowledge base to consult with customers on insurance products. Possesses excellent interpersonal and communication skills, both verbal and written, strong executive presence, team player, encouraging, diplomatic, and flexible with the ability to listen well, be persistent, and patient in endeavoring to fully understand customer needs.
What We Offer

Chubb offers a comprehensive benefits package, including a competitive salary range of $71,500 to $115,000, commissions, and monthly and quarterly incentive bonuses. We are an equal employment opportunity employer and are committed to diversity and inclusion in the workplace.