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Customer Service Representative

2 months ago

Chesapeake, Virginia, United States Chick-fil-A Full time
About the Role

We're seeking a highly motivated and enthusiastic individual to join our Front of House Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Welcoming and greeting guests in a friendly and courteous manner
  • Taking and preparing customer orders in a timely and efficient manner
  • Maintaining a clean and organized workspace, including the counter and dining area
  • Observing health and sanitation guidelines to ensure a safe and healthy environment for our guests
  • Providing exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner
  • Working collaboratively with the team to achieve sales and customer satisfaction goals
Requirements
  • Must be at least 16 years of age upon hire date
  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Ability to handle all equipment, pans, pots, navigating shelving both high and low
  • Reading, writing, and basic math and verbal communication skills required
  • Works in hot, noisy and fast-paced environment
  • Mobility required during shifts
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
About Us

Chick-fil-A is a fast-food restaurant chain that is committed to serving high-quality food and providing exceptional customer service. We are a company that values our team members and provides opportunities for growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.