Administrative Director

We are seeking a highly skilled and compassionate Administrator to oversee the daily operations of our Assisted Living facility. As a key member of our team, you will be responsible for ensuring the highest level of care and quality of life for our residents.

• Manage the day-to-day delivery of services to ensure residents receive the care described in their resident agreement, comprehensive resident assessment, and resident care plan.
• Organize and direct the assisted living residence's ongoing functions, including physical maintenance.
• Monitor the maintenance and operation of electrical, plumbing, heating, cooling, and mechanical systems, including the development and monitoring of a preventative maintenance program.
• Regularly inspect the grounds, building, and common areas for proper maintenance and cleanliness.
• Coordinate unit turnovers with other staff members, ensuring units are refurbished and cleaned in a timely manner.
• Ensure quality of care and safety of residents is always the top priority.
• Manage a team of employees, including hiring, firing, interviewing, training, scheduling, and performance evaluations.
• Plan, conduct, and schedule in-service training, on-the-job training, and orientation programs to ensure staff are trained to perform duties according to expectations.
• Maintain a written organization chart for well-defined lines of responsibility.
• Supervise and evaluate resident care, including adherence by team members to direct care procedures, care plans, physician orders, and best practices.
• Meet with residents, families, and case managers periodically and as needed.
• May communicate with physicians, diagnostic services, hospitals, and families as needed.
• Work with other personnel to maintain a safe and sanitary environment, including following safety and fire procedures, infection control, and universal precaution policies and procedures.
• Manage the operations of the facility, including housekeeping and janitorial functions, to ensure the facility always maintains a clean appearance and safe living conditions.
• Conduct tours of the community for prospective residents and their family; coordinate and complete assessments on potential residents as part of the move-in process.
• Compliance with Medicaid move-in paperwork and ongoing management of a resident's Medicaid eligibility.
• Monitor the dietary program to ensure resident satisfaction, regulatory compliance, and the facilitation of innovation in the dining program.
• Maintain proper resident files in compliance with federal and state regulations.
• Ensure compliance with all health department and life safety regulations.
• Comply with all applicable federal, state, and local laws concerning licensure and certification.
• Obtain support service referrals for tenants and ensure residents are well-educated on the services and support available to them; coordinate with service providers and case managers as needed.
• Provide residents with appropriate and frequent opportunity to participate in group or independent activities.
• May engage in community outreach to obtain donations and services for the building, including participation at local agency meetings and hosting public events at the property.
• Ensure the facility always meets capacity goals; quickly and effectively manage a resident waitlist.
• Manage property budget and ensure all expenses are accounted for and within budget.
• Submit required documents, invoices, inspections, and all other property reports to the SHO Office weekly.
• Collect resident rents, make bank deposits, disburse personal needs allowance funds, code invoices, complete loan compliance functions, and record transactions in Property Management Software System.
• Prepare and execute all occupancy agreement documents and orientation of new tenants; prepare notices of lease violations as needed.
• Adhere to all resident rights, including privacy, confidentiality, and treating residents with dignity and respect.
• Complete other duties as assigned by the SHO management team.

• Work Environment:
• Must be able to lift up to 30 lbs. comfortably.
• Comfortable using and climbing on ladders and step stools.
• Certain activities may require repetitive movements, including climbing, crawling, crouching, pulling, pushing.
• May be subject to exposure to infectious waste, diseases, and conditions, including blood-borne pathogens.
• Works beyond normal working hours, on weekends, and holidays as needed. May be called during off-hours to respond to emergency or unusual situations.

• Exercises leadership capabilities and is skilled at getting work done through others.
• Ability to communicate clearly both verbally and in writing, including the ability to provide non-technical assistance in a simple, straightforward manner.
• Demonstrate sensitivity to the concerns of residents and a commitment to dealing fairly with all.
• Friendly demeanor, positive disposition, tactful, patient, and high ethical character even while dealing with difficult or upset residents.
• Maintains a professional demeanor and responds with urgency.
• Strong organizational and interpersonal skills; attention to detail.
• Intermediate computer knowledge and typing skills; working knowledge of Micro