Chief Operating Officer
3 weeks ago
Authority Brands Inc. is seeking a highly experienced and results-driven Chief Operating Officer (COO) to lead our national brand to accelerated growth, heightened profitability, and substantiated revenues. The COO will be responsible for the efficiency of the business, maintaining control of operations, and establishing and following a set of policies and processes.
Key Responsibilities:- Drive organic growth and improve the unit economics of existing franchisees
- Continue the aggressive efforts to recruit and develop new franchisees
- Provide consultative communication and assistance to franchisees in driving revenue growth, conducting business analysis, business development, ensuring quality operations, and brand promotion
- Collaborate with the executive team in setting and driving organizational vision, operational strategy, and hiring needs
- Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
- Create and execute annual operating plans, driving the company to achieve and surpass sales, profitability, cash flow, and business goals
- Adhere to company, federal, state, and local business requirements, enforcing compliance
- Overall P&L responsibility including year-over-year growth to targets
- Evaluate market opportunities and establish partnerships to accelerate growth
- Evaluate KPIs and leverage accordingly
- Build partner and vendor relationships ensuring targets relative to growth and profitability are achieved
- Maintain and build trusted relationships with key customers, clients, franchisees, and stakeholders
- Drive development of new units and increased franchisee satisfaction
- Leader of the Franchise Advisory Council and Franchise Network
- Implement best practices in support of the Authority Brands platform
- Bachelor's Degree or related experience
- MBA or comparable industry experience preferred
- 5 years of Franchise experience in trades, home services, or similar business
- Vice President or higher responsibility over multiple functional areas
- Demonstrable impact on revenue growth and sustained profitability
- Experience running multiple business units and measuring performance metrics
- Strong operational background, including strategic planning and business development
- Experience in implementing methodologies that deliver consistent results for franchise owners
- Demonstrated success in attracting, coaching, and developing leadership teams
- Strong communication skills to motivate teams and articulate brand vision
- Willingness to travel 25-30%
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