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Customer Service Professional

4 weeks ago


Braselton, Georgia, United States Uline, Inc. Full time
About Uline

Uline is a leading distributor of shipping, industrial and packaging materials in North America.

Compensation and Benefits

We offer competitive pay from $23 to $28 per hour, with the potential to earn up to $58,000 to $72,000 per year, plus bonuses. Our comprehensive benefits package includes complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts, wellness programs, 401(k) with 6% employer match, paid holidays and generous paid time off.

Job Summary

We are seeking a Bilingual Customer Service Representative to join our team in Georgia. As a key member of our sales and support team, you will be responsible for processing customer orders and inquiries, communicating with customers over phone, email and chat, helping customers navigate our website and online ordering, and becoming a product and solutions expert.

Requirements

To be successful in this role, you will need a high school diploma or equivalent, prior customer service experience is a plus but we will train you to provide legendary service for our customers, and be fluent in both verbal and written English and Spanish.

About You

You will be working in a fast-paced call center environment, utilizing world-class technology to deliver exceptional customer experiences. If you have excellent communication skills, a positive attitude, and a passion for delivering outstanding service, we encourage you to apply.

Work Environment

We operate modern facilities with first-class amenities, including a fitness center and beautifully maintained walking trails. With over 9,000 employees across 13 locations, it's an exciting time to join Uline and be part of our growth journey.