Uline Customer Service Specialist
3 weeks ago
Customer Service is at the Heart of Uline
We're seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for delivering exceptional customer experiences through order processing, inquiries, and communication.
Compensation: $22 - $27 per hour, up to $56,000 - $70,000 per year with bonuses.
About the Role:
- Process customer orders and inquiries in a collaborative call center environment.
- Communicate with customers via phone, email, and chat.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.
Requirements:
- High school diploma or equivalent; Bachelor's degree preferred.
- Prior customer service experience is a plus, but we'll train you to provide legendary service.
Benefits:
- Comprehensive medical, dental, vision, and life insurance coverage.
- Flexible Spending Accounts and wellness programs.
- 401(k) with 6% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program for professional continuing education.
- Bonus programs, including annual performance, sales goals, and profit sharing.
Work Environment:
- Best-in-class, clean, modern facilities.
- First-class fitness center.
- Beautifully maintained walking trails.
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