Bilingual Customer Support Specialist

3 weeks ago


Braselton, Georgia, United States Uline Full time
Job Summary: We're seeking a skilled Bilingual Customer Support Specialist to join our team at Uline. As a key member of our customer service department, you'll be responsible for processing customer orders and inquiries in a collaborative call center environment. Your excellent communication skills and product knowledge will ensure that our customers receive the best possible service.

**Responsibilities:**
  • Process customer orders and inquiries in a collaborative call center environment.
  • Communicate with customers over phone, email, and chat.
  • Help customers navigate our website and online ordering system.
  • Provide expert product knowledge to customers.

Requirements:
  • High school diploma or equivalent. Bachelor's degree preferred.
  • Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers.
  • Bilingual (English/Spanish) - fluent in both verbal and written forms.

What We Offer: Competitive salary range of $23-$28 per hour, comprehensive benefits package, and opportunities for professional growth and development. Join our dynamic team today and take your career to the next level

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