SRE Delivery Lead

4 weeks ago


Charlotte, North Carolina, United States Wells Fargo Full time

About this role:

Wells Fargo is seeking an experienced and visionary SRE Delivery Lead to direct our Site Reliability Engineering team within Consumer Technology. The SRE Director will oversee the reliability, scalability, and efficiency of our infrastructure and services, driving innovation and best practices across the organization.

Key Responsibilities:

  • Develop and execute the overall SRE strategy aligned with business objectives.
  • Lead and mentor a team of SREs, fostering a culture of continuous improvement.
  • Collaborate with other departments to ensure alignment of SRE practices across the organization.
  • Guide the design and implementation of scalable, reliable, and efficient infrastructure.
  • Oversee the development of automation tools and processes.
  • Ensure the adoption of best practices in monitoring, alerting, and incident response.
  • Set and monitor SLAs, SLOs, and SLIs for critical services.
  • Drive initiatives to improve system reliability, performance, and efficiency.
  • Lead post-mortem analyses and implement learnings from incidents.
  • Oversee capacity planning to ensure infrastructure scales with business growth.
  • Identify and implement cost optimization strategies for cloud and on-premises infrastructure.
  • Develop and maintain disaster recovery and business continuity plans.
  • Ensure compliance with security policies and industry standards.
  • Drive adoption of new technologies and methodologies to improve reliability and efficiency.
  • Communicate SRE strategies, plans, and performance to executive leadership.
  • Collaborate with product teams to ensure reliability is considered in product development.

Requirements:

  • 8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 4+ years of Management experience.
  • 8+ years of experience in SRE, DevOps, or related fields, with at least 4 years in a leadership role.
  • Deep understanding of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies.
  • Experience with monitoring tools, log analysis, and observability platforms.
  • Excellent communication and interpersonal skills.
  • Proven track record of leading high-performing technical teams.
  • Strong problem-solving skills and ability to think strategically.

Preferred Qualifications:

  • Experience with microservices architectures and distributed systems.
  • Knowledge of machine learning and data analytics.
  • Familiarity with regulatory compliance requirements (e.g., SOC 2, GDPR).
  • Experience with large-scale, high-traffic systems.
  • Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred.

Benefits:

  • Health benefits.
  • 401(k) Plan.
  • Paid time off.
  • Disability benefits.
  • Life insurance, critical illness insurance, and accident insurance.
  • Parental leave.
  • Critical caregiving leave.
  • Discounts and savings.
  • Commuter benefits.
  • Tuition reimbursement.
  • Scholarships for dependent children.
  • Adoption reimbursement.

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