Customer Service Representative

2 days ago


Milford, New Hampshire, United States Inovar Packaging Full time
Job Description

Job Title: Customer Service Representative

Industry: Label Print Manufacturing

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining accurate records of customer interactions.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collect and enter orders for new or additional products or services
  • Field customer questions and complaints, escalating issues to specialist or other staff as necessary
  • Maintain accurate records of customer interactions, including inquiries, complaints, and comments
  • Perform other related duties as assigned

Requirements:

  • High school diploma or equivalent
  • Customer service experience required
  • Manufacturing experience a plus

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer

Job Type: Full-time



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