Customer Service Representative
2 days ago
Job Title: Customer Service Representative
Industry: Label Print Manufacturing
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining accurate records of customer interactions.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collect and enter orders for new or additional products or services
- Field customer questions and complaints, escalating issues to specialist or other staff as necessary
- Maintain accurate records of customer interactions, including inquiries, complaints, and comments
- Perform other related duties as assigned
Requirements:
- High school diploma or equivalent
- Customer service experience required
- Manufacturing experience a plus
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer
Job Type: Full-time
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