Bilingual French Customer Service Representative

9 hours ago


New Milford, New Jersey, United States LHH Recruitment Solutions Full time
Job Summary

We are seeking a highly skilled Bilingual French Customer Service Representative to join our team at LHH Recruitment Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling inbound calls, and resolving customer inquiries in a fast-paced wholesale footwear manufacturer environment.

Key Responsibilities:

  • Handle heavy inbound calls and respond to customer inquiries in a professional and courteous manner.
  • Provide product recommendations and order/return status to customers.
  • Respond to customer emails and resolve issues in a timely manner.
  • Take orders and process customer requests.
  • Work collaboratively with the customer service team to achieve sales and customer satisfaction goals.

Requirements:

  • Bilingual French language skills (written and verbal).
  • Previous call center or chat center experience preferred.
  • Working knowledge of Microsoft Office.
  • Ability to work in a fast-paced environment and meet productivity standards.

What We Offer:

  • A competitive hourly rate of $20.00 to $22.00.
  • A comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, and a 401K plan.
  • Opportunities for career growth and professional development.

Equal Opportunity Employer:

LHH Recruitment Solutions is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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