Bilingual French Customer Service Representative
9 hours ago
We are seeking a highly skilled Bilingual French Customer Service Representative to join our team at LHH Recruitment Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling inbound calls, and resolving customer inquiries in a fast-paced wholesale footwear manufacturer environment.
Key Responsibilities:
- Handle heavy inbound calls and respond to customer inquiries in a professional and courteous manner.
- Provide product recommendations and order/return status to customers.
- Respond to customer emails and resolve issues in a timely manner.
- Take orders and process customer requests.
- Work collaboratively with the customer service team to achieve sales and customer satisfaction goals.
Requirements:
- Bilingual French language skills (written and verbal).
- Previous call center or chat center experience preferred.
- Working knowledge of Microsoft Office.
- Ability to work in a fast-paced environment and meet productivity standards.
What We Offer:
- A competitive hourly rate of $20.00 to $22.00.
- A comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, and a 401K plan.
- Opportunities for career growth and professional development.
Equal Opportunity Employer:
LHH Recruitment Solutions is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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