Customer Service Representative

1 month ago


Lacey, Washington, United States West Coast Self-Storage Full time
Job Title: Customer Service/Assistant Property Manager

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Assistant Property Manager at our beautiful Lacey, WA location.

Key Responsibilities:

  • Provide exceptional customer service, including assessing customers' storage needs and guiding them through the leasing process.
  • Meet retail sales and occupancy objectives, while maintaining a clean and operational property.
  • Manage cash drawer and petty cash, and perform general office tasks such as filing and managing customer accounts.
  • Work independently to complete team and company objectives, while also being a strong team player.

Requirements:

  • Valid driver's license and reliable transportation.
  • Retail sales, cash management, and customer service experience.
  • Ability to self-manage and work independently, while also being a team player.
  • Basic computer skills and working knowledge of MS Office products.

What We Offer:

  • $17.50/hour plus monthly and quarterly bonus potential.
  • Mileage reimbursement, phone stipend, and medical, dental, and vision insurance.
  • Flexible spending account, $10,000 employer-sponsored life insurance, and paid sick and vacation time.
  • 401(k)/Roth with matching funds, annual profit sharing, and employee discount.
  • Referral program and on-the-job training opportunities.

About Us:

West Coast Self-Storage Group is a fast-growing company that values thinkers, problem-solvers, and independent-minded individuals who get their greatest satisfaction from helping others. We offer a great place to work, with opportunities for growth and development.

To learn more about West Coast Self-Storage Group, please visit our website at https://www.westcoastselfstorage.com/about-us/careers/

We are an equal opportunity employer and are committed to equal opportunity for all employees and applicants. We do not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state or federal law.



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