Patient Access Coordinator

4 days ago


Holmdel, New Jersey, United States Hackensack Meridian Health Full time

About the Role

Hackensack Meridian Health is seeking a highly skilled Patient Access Coordinator to join our team. As a Patient Access Coordinator, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.

Key Responsibilities

  • Conduct quality interviews with patients to ensure compliance with patient safety rules and state and federal regulations.
  • Gather and verify patient demographics to validate patient identity.
  • Conduct intensive screening of patients to identify network status and coordination of benefits.
  • Obtain patient consents and attestations as required.
  • Perform registration, insurance verification, pre-certification, and financial clearance functions.
  • Ensure accurate and timely processing of patient information and payments.
  • Provide excellent customer service and maintain a positive patient experience.
  • Collaborate with healthcare teams to ensure seamless patient care.
  • Stay up-to-date with changing regulations and policies to ensure compliance.

Requirements

  • High school diploma or equivalent required.
  • Ability to work rotating schedules and shifts as needed.
  • Excellent communication and interpersonal skills.
  • Basic medical terminology knowledge.
  • Proficient computer skills, including Microsoft Office and/or Google Suite platforms.

Preferred Qualifications

  • Bachelor's degree and/or related experience.
  • Minimum of 1+ years of experience in a hospital setting.
  • Patient financial services experience in a professional or hospital setting.
  • Prior registration and insurance verification experience.
  • Excellent analytical, written, and verbal communication skills.

About Hackensack Meridian Health

Hackensack Meridian Health is a leading healthcare organization in the region, committed to delivering high-quality patient care and exceptional service. We are dedicated to fostering a culture of compassion, respect, and excellence in all that we do.



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