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Healthcare Access Specialist
2 months ago
Hackensack Meridian Health is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth operation of our patient access services.
Key Responsibilities- Conduct Quality Interviews: Conduct quality interviews with patients to ensure compliance with patient safety rules and state and federal regulations.
- Gather Patient Information: Gather appropriate identification for patients and confirm all patient demographics to validate patient identity.
- Verify Insurance Benefits: Conduct intensive screening of all Medicare, Medicaid, and managed care patients to identify network status and coordination of benefits.
- Obtain Patient Consents: Obtain all applicable patient consents/attestations.
- Perform Registration Functions: Perform job-related functions including, but not limited to, facility-based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point-of-service cash collection, and financial clearance under the direction of the Supervisor/Manager/Director for these designated areas.
- Education: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Experience: Ability to work rotating schedules/shifts based on needs. Good written and verbal communication skills. Customer Service Oriented. Basic medical terminology knowledge. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
- Preferred Qualifications: Bachelor's Degree and/or related experience. Minimum of 1+ years of experience in a hospital setting. Patient Financial services experience in a professional or hospital setting. Prior registration/insurance verification experience. Excellent Analytical, written and verbal communication, and interpersonal skills. Proficient medical terminology knowledge. Knowledge of insurance specifications, ICD10 and CPT4 codes. Bilingual (i.e. Spanish or Korean). Experience with EPIC HB, Cadence, and Prelude.