Patient Access Coordinator

7 days ago


Holmdel, New Jersey, United States Hackensack Meridian Health Full time
Job Summary

Hackensack Meridian Health is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth operation of our patient access services.

Key Responsibilities
  • Conduct Quality Interviews: Conduct quality interviews with patients to ensure compliance with patient safety rules and state and federal regulations.
  • Gather Patient Information: Gather appropriate identification for patients and confirm all patient demographics to validate patient identity.
  • Verify Insurance Benefits: Verify insurance benefits to ensure the procedure is a covered service under the patient's plan prior to receiving services.
  • Obtain Pre-Authorizations: Verify pre-authorization requirements and follow up with both the referring physician's office and payer to ensure authorizations are on file for the scheduled procedure prior to the date of service.
  • Process Patient Payments: Accurately and timely process all methods of acceptable payments such as cash/check/money order/credit card transactions.
  • Maintain Patient Records: Maintain accurate and up-to-date patient records, including demographic information and insurance details.
  • Collaborate with Healthcare Team: Collaborate with the healthcare team to ensure seamless communication and coordination of patient care.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: Minimum of 1+ years of experience in a hospital setting, preferably in patient financial services.
  • Skills: Excellent analytical, written and verbal communication, and interpersonal skills. Proficient medical terminology knowledge and experience with EPIC HB, Cadence, and Prelude.


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