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Senior Operations Manager

2 months ago

Dallas, Texas, United States Action Behavior Centers Full time
About the Role

We are seeking a highly experienced and skilled Senior Operations Manager to join our team at Action Behavior Centers. As a key member of our leadership team, you will be responsible for leading the overall operations across multiple centers and neighborhoods.

Key Responsibilities
  • Lead and manage a team of professionals across multiple sites and/or district management
  • Cultivate a work environment that is intensely supportive of your team and demonstrates an unrelenting commitment to the families we serve
  • Exhibit key oversight and ownership of financial, safety, and compliance of your location(s)
  • Partner with your Clinic Admissions Associate, Clinical Director, and Department Leaders on Operations Quality
  • Conduct Performance Evaluation, Corrective Actions, and Development Plans
  • Plan Monthly and Quarterly Team Events and Celebrations
Requirements
  • At least 6-8 years of people management experience leading a large team of professionals across multiple sites and/or district management
  • Bachelor's or Master's degree preferred or considerable people management experience required
  • High Emotional Intelligence (EQ) - we work with children with developmental delays and their families
  • Strong and professional communication among Department Leaders
  • An Impact Player who will give an amazing experience to all teammates and families
What We Offer
  • Competitive Pay: Base salary between $75,000-$95,000/year
  • Compensation range is based on professional experience and market allocations
  • Bonus: Potential of up to $25,000 - Monthly & Quarterly
  • Career Growth: Clear pathways from Senior OM → Group OM → Regional Director of Operations (RDO) → Senior RDO
  • Professional Development: Learning is one of our core values
  • Additional Rewards: 10 Days PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure, Student Loan Repayment Employer Contributions, Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare, Door Dash Pass, Team Happy Hours, and Regional Night of Honors
Physical Requirements
  • Ability to sit, stand, and walk and assume a variety of positions (i.e. bending, kneeling, squatting, crawling, crouching, climbing, carrying, pushing, pulling, reaching at or above shoulder level, and reaching overhead)
  • Ability to lift or move up to 50 pounds
  • Ability to maintain near and far visual acuity
  • Must be able to be physically present at assigned job location
  • Ability to properly wear necessary PPE
  • Ability to hear, understand, and distinguish speech or other sounds
  • Exposure to moderate-to-loud level of noise on a frequent basis
  • Ability to make independent decisions and evaluate consequences
  • Ability to safely and successfully perform the essential functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards