Customer Service Representative
2 weeks ago
We are seeking a Customer Service Representative to join our team at Love's Travel Stops & Country Stores. As a key member of our customer-facing team, you will play a vital role in ensuring that our customers have an exceptional experience at our travel stops and convenience stores.
About the RoleAs a Customer Service Representative, you will be responsible for providing fast, friendly, and accurate services to customers. This may include assisting customers with transactions, answering questions about products and services, and addressing any concerns they may have.
You will also be responsible for maintaining a clean and organized workspace, including the sales floor, restrooms, and gas/diesel pumps. Additionally, you may be required to perform various duties depending on business needs, such as cross-training in other departments or participating in leadership roles.
Key Responsibilities- Provide excellent customer service by responding promptly to customer inquiries and resolving issues in a timely manner.
- Process customer transactions accurately and efficiently, including handling cash, credit card, and mobile payments.
- Maintain a clean and organized workspace, including the sales floor, restrooms, and gas/diesel pumps.
- Perform various duties as needed, including cross-training in other departments or participating in leadership roles.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Ability to lift 25+ pounds and work in various temperatures.
As a valued member of our team, you will enjoy a range of benefits, including:
- A competitive salary of $17.50 per hour.
- Opportunities for career growth and development.
- Flexible scheduling and paid time off.
- 401(k) matching and medical/dental/vision insurance after 30 days.
Love's Travel Stops & Country Stores is a family-owned enterprise with a rich history dating back to 1964. We are committed to creating an environment where our team members can thrive and grow their careers. Our core business is travel stops and convenience stores, with over 630 locations across 42 states. We offer a range of products and services designed to meet the needs of professional drivers, fleets, four-wheel customers, RVers, alternative fuel, and wholesale fuel customers.
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Customer Service Representative
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