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Facilities Operations Supervisor

2 months ago

Hialeah, Florida, United States OLYMPUS MAINTENANCE SERVICES LLC Full time
Job Overview

Position Summary:

The Facilities Operations Supervisor will manage and streamline the daily functions of our maintenance and cleaning services. This position entails overseeing personnel, ensuring service excellence, nurturing client relationships, adhering to safety regulations, and enhancing operational productivity.

Core Responsibilities:

  • Team Leadership:
    • Direct and mentor a team of maintenance and cleaning personnel, including recruitment, training, and performance evaluation.
    • Promote a supportive workplace culture that encourages professional development.
  • Operational Management:
    • Organize, schedule, and oversee maintenance and cleaning tasks to guarantee prompt and effective service.
    • Assess and manage resource distribution, including staff, tools, and materials.
  • Service Quality Management:
    • Establish and uphold quality assurance measures to ensure services align with or surpass client expectations.
    • Conduct frequent evaluations and inspections to pinpoint improvement opportunities and implement necessary adjustments.
  • Client Engagement:
    • Develop and sustain robust relationships with clients, promptly addressing their inquiries and issues.
    • Work collaboratively with clients to comprehend their needs and customize services accordingly.
  • Financial Oversight:
    • Create and oversee operational budgets, ensuring resources are utilized efficiently.
    • Track expenditures and financial outcomes, identifying areas for potential savings and operational enhancements.
  • Safety Compliance:
    • Guarantee adherence to all health and safety standards, fostering a secure working environment for both staff and clients.
    • Implement and uphold safety protocols and training initiatives.

Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, or a related discipline (preferred).
  • Demonstrated experience in operations management, ideally within the maintenance and cleaning sector.
  • Strong leadership and team management capabilities.
  • Exceptional organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office Suite and operations management software.
  • Familiarity with health and safety regulations and best practices.