Bus Operations Coordinator

4 weeks ago


Hialeah, Florida, United States MV Transportation Full time
Job Summary:

MV Transportation is seeking a highly skilled Bus Dispatcher to join our team. As a key member of our operations team, you will be responsible for directing the day-to-day transit fixed route operation and reporting to the Operations Supervisor. This role requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
Direct the day-to-day transit fixed route operation
Communicate with drivers and clients daily
Organize and conduct activities to ensure safe, cost-effective, and on-time operating performance
Track and report sign-in/sign-out times, assure routes are timely, and communicate service issues to the Road Supervisor, Operations Supervisor, or General Manager as appropriate
Monitor radio, telephones, and on-road provision of service for quality
Participate in analysis and review of operating performance
Note closed and/or late starting of routes and communicate same to the Road Supervisors and/or Operations Supervisor as appropriate

Requirements:
One (1) year previous Dispatcher experience preferred
Two (2) years of Customer Service experience is preferred
High School diploma or equivalent
Experience with Microsoft Office applications (Excel & Word)
Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment
Demonstrate a high customer service commitment
Able to demonstrate professional phone manner
Knowledge of the service area is a plus

About MV Transportation:
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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