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Veterinary Client Service Representative
2 months ago
We are seeking a compassionate and detail-oriented Client Service Representative to join our team at Coyne Veterinary Center. As a key member of our reception team, you will be responsible for providing exceptional client service, ensuring a warm and welcoming experience for our clients and their pets.
Key Responsibilities- Client Communication: Answer phones promptly and professionally, greet clients and pets by name, and provide clear and concise information about our services and policies.
- Administrative Tasks: Manage medical records, schedule appointments, process payments, and maintain a clean and organized reception area.
- Patient Care: Assist with weighing pets, preparing health certificates, and providing information about veterinary services and products.
- Team Collaboration: Work closely with veterinarians, technicians, and other staff members to ensure seamless communication and exceptional patient care.
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a veterinary setting or customer service role preferred.
- Skills: Excellent communication and interpersonal skills, ability to multitask and work in a fast-paced environment, and basic computer skills.
- Competitive Salary: We offer a competitive salary and benefits package, including medical, vision, and dental insurance.
- Opportunities for Growth: We are committed to providing ongoing training and development opportunities to help you grow in your career.
- Collaborative Team Environment: Our team is dedicated to providing exceptional patient care and client service, and we are looking for someone who shares our values and passion for animal care.
