Veterinary Client Service Representative
4 weeks ago
We are seeking a compassionate and detail-oriented Client Service Representative to join our team at Coyne Veterinary Center. As a key member of our reception team, you will be responsible for providing exceptional client service, ensuring a warm and welcoming experience for our clients and their pets.
Key Responsibilities- Provide top-notch client service, responding to client inquiries and resolving issues in a professional and courteous manner
- Manage client relationships, ensuring a positive experience from initial contact to final payment
- Process client transactions, including payments and financial information
- Communicate effectively with clients, veterinarians, and other staff members to ensure seamless care and service
- Maintain accurate and up-to-date client records, including medical history and contact information
- Assist with scheduling appointments, managing waitlists, and coordinating client communications
- Provide administrative support, including data entry, filing, and other tasks as needed
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, handling multiple tasks and priorities
- Strong organizational and time management skills
- Ability to maintain confidentiality and handle sensitive information
- Basic computer skills, including proficiency in veterinary software
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and supportive work environment
- Discounts on veterinary services and products
- Flexible scheduling and work-life balance
Coyne Veterinary Center is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.
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