Veterinary Client Service Representative

4 weeks ago


Crown Point, Indiana, United States Community Veterinary Partners Full time
Job Summary

We are seeking a compassionate and detail-oriented Client Service Representative to join our team at Coyne Veterinary Center. As a key member of our reception team, you will be responsible for providing exceptional client service, ensuring a warm and welcoming experience for our clients and their pets.

Key Responsibilities
  • Provide top-notch client service, responding to client inquiries and resolving issues in a professional and courteous manner
  • Manage client relationships, ensuring a positive experience from initial contact to final payment
  • Process client transactions, including payments and financial information
  • Communicate effectively with clients, veterinarians, and other staff members to ensure seamless care and service
  • Maintain accurate and up-to-date client records, including medical history and contact information
  • Assist with scheduling appointments, managing waitlists, and coordinating client communications
  • Provide administrative support, including data entry, filing, and other tasks as needed
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information
  • Basic computer skills, including proficiency in veterinary software
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Discounts on veterinary services and products
  • Flexible scheduling and work-life balance

Coyne Veterinary Center is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.



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