Customer Service Representative
4 days ago
As a Customer Service Representative for Tiffany Won - State Farm Agent, you will play a vital role in providing exceptional customer experiences and promoting State Farm insurance and financial services products.
Key Responsibilities- Customer Relationship Building: Establish and maintain strong relationships with customers, understanding their needs and preferences.
- Product Education: Use a customer-focused approach to educate customers about insurance options and financial services, ensuring they make informed decisions.
- Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
- Competitive Compensation: Enjoy hourly pay plus commission/bonus opportunities.
- Comprehensive Benefits: Receive health, dental, vision benefits, and paid time off (vacation and personal/sick days).
- Flexible Work Arrangements: Work in a flexible environment with opportunities for growth and advancement within the agency.
- Marketing and Communication Skills: Possess interest in marketing products and services based on customer needs, with excellent written, verbal, and listening communication skills.
- Team Player: Demonstrate people-oriented, detail-oriented, and proactive problem-solving abilities, with the ability to work in a team environment.
- Technical Skills: Be able to learn computer functions and adapt to new technologies.
This is a remote position with Tiffany Won - State Farm Agent, an independent contractor agent. Employees must be able to successfully complete any applicable licensing requirements and training programs.
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