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Community Operations Assistant
2 months ago
Peak Living is actively seeking a skilled Community Operations Assistant with experience in tax credit regulations to enhance our team.
At Peak Living, we pride ourselves on fostering a workplace that our employees genuinely enjoy. As a rapidly expanding property management firm with a diverse portfolio across the United States, we believe that sustainable growth is achieved through the development of high-caliber teams and empowering them in their roles.
Role Summary
Reporting directly to the Community Manager, the Community Operations Assistant plays a vital role in supporting and managing various facets of community operations.
Key Responsibilities
- Assist the Community Manager in overseeing all community staff.
- Engage in customer service and leasing activities.
- Ensure compliance with tax credit standards through training, audits, inspections, and reporting.
- Support leasing and marketing initiatives.
- Help prepare documentation for new and renewal leases.
- Advise the Community Manager on rental rate modifications or concessions.
- Review resident documentation and financial records to identify outstanding fees, communicate with residents regarding balances, implement collection procedures, and uphold lease agreements.
- Collaborate with the Community Manager on resident loyalty and retention strategies.
- Assist in organizing daily tasks and community operations.
- Manage the collection, posting, and depositing of rents/security deposits and other community revenues.
- Support the Community Manager in maintaining budgeted occupancy and collections.
Qualifications
- At least three (3) years of experience as an onsite Community Operations Assistant or Leasing Consultant in multi-family housing, hospitality, or a related field.
- CAM or ARM certification is preferred.
- Minimum of one year of experience in LIHTC communities.
- Housing Credit Certified Professional (HCCP) designation is preferred.
- Certified Occupancy Specialist (COS) designation is preferred (for Section 8).
- Proficiency in English communication is required.
Benefits of Joining Peak Living
- Three weeks of Paid Time Off (PTO)
- Ten Paid Holidays plus three Floating Holidays
- Comprehensive Medical, Dental, and Vision Plans
- 401k matching program
- Employee Referral Bonus Program
- Employee Assistance Program
- Employee Appreciation Events
