Car Wash Operations Manager

19 hours ago


North Ridgeville, Ohio, United States Conrad's Tire Express and Total Car Care Full time
Job Summary

We are seeking a highly motivated and detail-oriented Car Wash Manager in Training to join our team at Conrad's Tire Express and Total Car Care. As a Car Wash Manager in Training, you will be responsible for learning all aspects of the car wash business and assisting the Site Manager in daily operations.

Key Responsibilities
  • Provide exceptional customer service and build a loyal customer base
  • Assist the Site Manager in maintaining cleanliness of sites, equipment maintenance, and chemical care
  • Perform everyday operations of the car wash, including deposits, inventory, and cashier machine functionality
  • Handle customer complaints, employee conflicts, and daily operational problems in a fair and consistent manner
  • Learn and understand performance business data and apply it to daily operations and decisions
  • Reach established monthly goals and follow daily opening and closing procedures accurately
  • Perform all Site Manager duties in their absence and other duties as assigned
Requirements
  • High school diploma or equivalent
  • 6-12 months of related experience and/or training
  • Repair/Maintenance, Sales, Customer Service, and branch management operation knowledge and skills
  • Ability to read and interpret documents, write routine reports, and speak effectively before customers or employees
  • Ability to calculate figures and amounts, solve practical problems, and deal with concrete variables
Work Environment

The work environment is fast-paced and dynamic, with regular exposure to moving mechanical parts, fumes, and outside weather conditions. The employee is required to have an acceptable driving record and a valid driver's license in the state of employment. A background check is required as a condition of employment.

This is a full-time position, with regular work hours of 50 hours per week and occasional travel for training and development purposes. The employee is on call for any incidents that occur during and after hours or on weekends.



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