Service Leader

3 days ago


Mesquite, Texas, United States Chipotle Mexican Grill Full time
Service Leader Opportunity

At Chipotle Mexican Grill, we're committed to serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. We're looking for a Service Leader to join our team and help us maintain a positive customer experience by ensuring safe and quality food is prepared and served.

Key Responsibilities:
  • Ensure great tasting, high quality food is served
  • Help to resolve food quality issues
  • Support food safety by ensuring hand washing and glove changes, monitoring time and temperature on the line, and following Daily Food Safety Checklist and food safety policies and procedures
  • Help to resolve customer incidents and work to ensure positive customer experiences
  • Help to monitor crew breaks, shift changes, shift meetings, and line schedules
  • Develop and cross-train all front of house Crew
  • Assist with Crew performance reviews
  • Develop future Service Leaders
  • Assist with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
Requirements:
  • Chipotle Crew member and/or Kitchen Leader experience
  • Ability to understand and articulate Chipotle's Food With Integrity philosophy
  • Knowledge and experience of cash handling policies and procedures
  • Knowledge of Food Safety and health department matters
  • Familiarity with office paperwork
  • Ability to speak, write, read, and understand the primary language(s) of the work location
  • High school diploma
  • Restaurant experience

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