Service Manager

2 months ago


Mesquite, Texas, United States Chipotle Mexican Grill Full time

Job Summary

The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and safe environment. This role requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

  • Ensure safe and quality food is prepared and served to customers
  • Maintain a clean and organized restaurant, including the kitchen, dining area, and restrooms
  • Monitor and maintain food safety and quality control procedures
  • Train and develop front-of-house crew members
  • Assist with customer incidents and resolve issues in a timely and professional manner
  • Monitor and maintain inventory levels, including supplies and equipment
  • Assist with office administration duties, including banking and cash handling

Requirements

  • Previous experience as a Chipotle Crew member or Kitchen Leader
  • Ability to understand and articulate Chipotle's Food With Integrity philosophy
  • Knowledge of food safety and health department regulations
  • Ability to speak, write, read, and understand the primary language(s) of the work location
  • High school diploma or equivalent

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