Maintenance Team Leader

4 weeks ago

Mesquite, Texas, United States Solidago Full time
Maintenance Team Leader

Job Summary:

The Maintenance Team Leader is responsible for protecting, maintaining, and enhancing the value of our affordable housing assets while maximizing the living experience for residents and the community. This role ensures that all resident maintenance issues are resolved expertly and efficiently.

Key Responsibilities:

  • Ensure exceptional curb appeal by maintaining clean and properly maintained community grounds and buildings.
  • Assist with basic repairs and other general maintenance duties.
  • Provide exemplary customer service and teamwork.
  • Maintain safe, tidy, and sanitary clubhouse, office, model, hallways, and all other common areas.
  • Ensure the property is free of trash, debris, and animal waste.
  • Ensure well-maintained grass and landscaping, including watering of flowers.
  • Ensure the best possible appearance of each apartment prior to new resident move-in.
  • Advise supervisor of items needing additional attention in the apartment.
  • Provide assistance with apartment turnovers as directed.
  • Communicate with the Community Manager regarding any problems with maintenance or curb appeal.
  • Respond appropriately to emergencies, according to policies and procedures.
  • Participate in and attend all required in-service training sessions.
  • Ensure understanding and compliance with all policies and procedures.
  • Contribute to resident satisfaction by ensuring customer expectations are met or exceeded.
  • Participate in Cardinal U training as required.

Qualifications:

  • 3-5 years of relevant industry experience, property management experience preferred.
  • Excellent customer service skills, strong attention to detail, and basic maintenance skills.
  • Working knowledge of pool service/maintenance required.
  • High school diploma or GED equivalent preferred.
  • Working knowledge of OneSite affordable property management software preferred.
  • Cursory knowledge of HUD, LIHTC, TDHCA, TAA, low-income housing tax credit, tax-exempt bond, and other affordable housing programs preferred.
  • Ability to lift a minimum of 75 lbs. and work 8-12 hour standing shifts.
  • Ability to work weekends and be available for on-call emergencies.
  • Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Work Environment:

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbents work both inside and outside of apartment buildings and in all areas of the property, including amenities, and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

Physical Demands:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear.

The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat.

Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions, including rain, snow, heat, hail, wind, and sleet.

The Team Member must be able to push, pull, lift, carry, or maneuver weights of minimum seventy-five (75) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Regular local travel may be required to assist properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

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