IT Support Technician

1 week ago


Mount Pleasant, Michigan, United States Branch Technologies Full time

Position Overview: We are looking for a dedicated individual to join our support team at Branch Technologies. Our company is a dynamic and expanding technology firm that offers numerous opportunities for both personal and professional growth in an engaging work atmosphere.

Key Qualifications:

  • Exceptional Customer Service: Must exhibit strong interpersonal skills and a commitment to client satisfaction.
  • Technical Proficiency: Demonstrated troubleshooting skills and familiarity with various technologies.
  • Effective Communication: Ability to convey information clearly and effectively across all levels of the organization.
  • Punctuality and Organization: Must be reliable and possess excellent organizational capabilities.
  • Professionalism: Must maintain a professional demeanor and appearance at all times.
  • Team Collaboration: Proven ability to work collaboratively within a team environment.
  • Technical Knowledge: Experience with personal computers, servers, and network management, including Windows operating systems and mobile devices.

Specific Requirements:

  • Ability to communicate effectively with various departments and external clients.
  • Willingness to travel as necessary, with a valid driver's license and dependable transportation.

Core Responsibilities:

  • Respond to client inquiries via phone and email, assessing and resolving issues as needed.
  • Create and manage detailed service tickets for all customer-related issues.
  • Evaluate and escalate service tickets to the appropriate teams.
  • Follow up on outstanding service tickets with clients.
  • Monitor client systems, networks, and backups using software tools.
  • Diagnose and resolve hardware and software issues on PCs.
  • Manage Office 365 and Active Directory functionalities.

Required Skills: Previous experience in IT customer service or help desk roles, along with familiarity with Microsoft Networks. Interested candidates are encouraged to submit their resume and cover letter in PDF or Word format.



  • Mount Pleasant, Michigan, United States Pitt Street Pharmacy Full time

    Job OverviewWe are seeking a highly skilled Pharmacy Technician to join our team at Pitt Street Pharmacy. As a key member of our compounding lab, you will play a vital role in ensuring the highest quality of patient care.Key Responsibilities:Assist in the preparation and dispensing of medicationsContribute to the maintenance of a clean and organized...


  • Mount Pleasant, Michigan, United States A3 Staffing Solutions Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Technician to join our team at A3 Staffing Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide technical support for Windows OS and Microsoft Office Suite in an enterprise environment.Maintain,...


  • Mount Pleasant, Michigan, United States Liberty Health Full time

    Job Summary:Liberty Health is seeking a skilled Medication Technician to join our team. As a Medication Technician, you will play a vital role in ensuring the health and well-being of our residents.Key Responsibilities:Administer medications to residents in accordance with their treatment plans.Take orders from physicians and document medication...


  • Mount Pleasant, Michigan, United States Elliott Auto Group Full time

    Job OverviewPosition: Master Service Technician – AutomotiveSign-On Bonus and Hourly Bonus Opportunities Available - Must hold Level 3 Master CDJR Technician CertificationAt Elliott Auto Group, we pride ourselves on maintaining a reputable service center and are in search of dedicated and skilled technicians. To thrive in our environment, you must possess...


  • Mount Pleasant, Michigan, United States NSI Mechanical and Engineering Full time

    Job OverviewPosition: Full-Time Motorcycle Service TechnicianLocation: Muskegon, MIAre you an experienced Motorcycle Service Technician seeking a rewarding position? At NSI Mechanical and Engineering, we prioritize technical proficiency and foster a collaborative work atmosphere.Work Schedule: Monday - Friday, Day ShiftNo Night or Weekend ShiftsWhat We...


  • Mount Pleasant, Michigan, United States McLaren Central Michigan Full time

    Position Overview: Cardiac Ultrasound TechnicianWe are seeking a skilled Cardiac Ultrasound Technician to join our professional team. In this role, you will be responsible for conducting high-quality cardiac imaging procedures with expertise and care. Your primary focus will be on performing diagnostic cardiac ultrasound examinations, collaborating with...


  • Mount Pleasant, Michigan, United States Elliott Auto Group Full time

    Job OverviewSenior Master Technician – AutomotiveAt Elliott Auto Group, we are seeking a dedicated and skilled Senior Master Technician to join our team. We value integrity and hard work, and we believe in rewarding our technicians with competitive pay and opportunities for professional growth.If you have a passion for diagnosing and repairing vehicles...

  • Electrical Engineer

    2 days ago


    Mount Pleasant, Michigan, United States SilverWave Inc Full time

    About SilverWave IncWe are a family-owned company based in the Ruhr area, Essen, with over 40 years of experience in selling and repairing floor cleaning machines and vacuums. Our mission is to meet the needs of building cleaners and provide solutions for every cleaning problem.Job SummaryWe are seeking an Electrical Engineer / Electronic Technician (m/f/d)...


  • Mount Pleasant, Michigan, United States Elliott Auto Group Full time

    Job OverviewPosition: Master Service Technician – AutomotiveIncentives: Sign-On Bonus and Hourly Bonus Available - Must be a Level 3 Master CDJR TechnicianAt Elliott Auto Group, we pride ourselves on maintaining a reputable service center and are in search of dedicated and skilled technicians. To thrive in our environment, you must possess both technical...


  • Mount Pleasant, Michigan, United States Tenet Healthcare Full time

    Pharmacy Technician I - Full Time Nights Job SummaryAs a Pharmacy Technician I - Full Time Nights at Tenet Healthcare, you will assist pharmacists in preparing and delivering medications to hospitalized patients. Your role will involve ensuring the Pharmacy Department complies with all state, federal, and regulatory laws and regulations.Key...

  • Clinical Technician

    1 week ago


    Mount Pleasant, Michigan, United States Fast Pace Health Full time

    **About Fast Pace Health**We are a dynamic healthcare organization committed to delivering exceptional patient care in a positive and supportive environment. Our team is dedicated to providing high-quality services that meet the unique needs of our patients.**Key Responsibilities of the Clinical Technician Role****Maintain Compliance with Regulations**:...

  • Medication Technician

    2 weeks ago


    Mount Pleasant, Michigan, United States The Palms of Mt. Pleasant Full time

    The Palms of Mt. Pleasant is seeking a dedicated and compassionate Medication Technician to join our team. In this role, you will play a vital part in ensuring the well-being of our residents by providing essential medication administration and care support. As a Medication Technician, you will be responsible for accurately delivering medications to...


  • Mount Pleasant, Michigan, United States Excela Health Full time

    Position Overview The Cardiac Monitoring Technician is responsible for overseeing the cardiac rhythms of patients utilizing telemetry systems, interpreting data, and promptly communicating any irregularities to the nursing staff responsible for patient care. Key Responsibilities Facilitates indirect patient care in accordance with established hospital...


  • Mount Pleasant, Michigan, United States Excela Health Full time

    Job Overview The Telemetry Support Technician is responsible for overseeing the cardiac rhythms of patients utilizing telemetry systems, interpreting and reporting any irregularities to the nursing staff responsible for patient care. Key Responsibilities Facilitates the provision of indirect patient care within the guidelines set by hospital policies and...


  • Mount Pleasant, Michigan, United States Excela Health Full time

    Job Overview The Telemetry Technician is responsible for overseeing the cardiac rhythms of patients through telemetry systems, evaluating and communicating any irregularities to the nursing staff assigned to the patient. Key Responsibilities Facilitates indirect patient care within the guidelines set by hospital policies and standards. Gathers, records,...

  • ED Technician

    4 weeks ago


    Mount Pleasant, Michigan, United States tapwage Full time

    Minimum Hiring Wage:From $17.17 per hourJob Details:Scheduled Hours: 10:45am-11:15pm.Job Description:A Certified Emergency Department Technician, accountable to a Registered Professional Nurse, performs various duties assisting the Emergency Department nurses and Physicians in the delivery of quality patient care, based on age, in accordance with the...


  • Mount Pleasant, Michigan, United States NSI Mechanical and Engineering Full time

    Job OverviewPosition: Full-Time Motorcycle Service TechnicianLocation: Muskegon, MIAre you an adept Motorcycle Service Technician seeking a rewarding position? NSI Mechanical and Engineering is looking for a dedicated professional to enhance our service team.Work Schedule: Monday - Friday, Day ShiftWork-Life Balance: No Nights or WeekendsWhat We...


  • Mount Pleasant, Michigan, United States Pitt Street Pharmacy Full time

    Job OverviewWe are seeking a highly skilled Pharmacy Technician to join our team at Pitt Street Pharmacy. As a key member of our compounding lab, you will play a vital role in ensuring the highest quality of patient care.Key Responsibilities:Assist pharmacists in the preparation and dispensing of medicationsOperate and maintain compounding equipment,...


  • Mount Pleasant, Michigan, United States McLaren Central Michigan Full time

    Position Overview: Cardiac Ultrasound TechnicianJoin the esteemed team at McLaren Central Michigan as a Cardiac Ultrasound Technician. In this role, you will be responsible for executing precise cardiac ultrasound examinations with professionalism and skill. Your expertise will be vital in conducting diagnostic studies, aiding physicians during assessments,...


  • Mount Pleasant, Michigan, United States Monster Tree Service Full time

    About Us:Monster Tree Service stands out in the industry due to our extensive expertise, cutting-edge tools, and a genuine dedication to environmental stewardship. Our commitment to exceptional customer service and a rapidly expanding presence in the market reflects our dynamic work ethic and unique philosophy.Position Overview:We are currently seeking a...