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Assistant Property Manager

2 months ago


Portland, Oregon, United States Apartment Management Consultants Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Property Manager to join our team at Apartment Management Consultants. As an Assistant Property Manager, you will play a key role in supporting the Community Manager in overseeing and managing the financial and operational facets of our communities.

Key Responsibilities
  • Oversee file management and run assigned reports to ensure accurate and timely data entry.
  • Utilize excellent customer service and sales techniques to ensure an efficient and courteous response to all resident requests.
  • Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy.
  • Communicate with outside legal counsel during the eviction process to ensure compliance with all applicable laws and regulations.
  • Finalize move in/out and renewals files and enter data into property management software to ensure accurate and up-to-date records.
  • Oversee resident renters insurance procedure to ensure compliance with all applicable laws and regulations.
  • Collect deposits and process future residents' applications to ensure timely and accurate processing.
  • Ensure the model/target apartments are ready for show and maintain a clean workspace to showcase our properties in the best possible light.
  • Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies to ensure accurate and informed decision-making.
  • Maintain contact with all apartment locator services and local businesses to provide informational material and promote our properties.
  • Shop surrounding or competing properties and conduct outreach marketing to stay informed about market trends and competitor activity.
  • Develop and maintain on-going resident retention programs to ensure high levels of resident satisfaction and retention.
  • Report unusual or extraordinary circumstances regarding the property or residents to ensure prompt and effective resolution.
  • Maintain a professional appearance and conduct at all times to reflect positively on Apartment Management Consultants.
Requirements
  • Customer service experience with a proven track record of providing excellent service to residents and clients.
  • 6 months experience in the property management industry, with a strong understanding of property management principles and practices.
  • Strong communication skills, both written and verbal, to effectively communicate with residents, clients, and colleagues.
  • The ability to remain professional and courteous in a fast-paced working environment, with a strong attention to detail and organizational skills.
Benefits
  • Competitive compensation package, including a base salary and bonus structure.
  • Full-time benefits, including health, dental, and vision insurance, as well as a 401(k) plan with employer match.
  • Professional development opportunities, including training and education programs to help you advance your career.
  • A fun and dynamic work environment, with a team of professionals who are passionate about delivering exceptional service to our residents and clients.