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Motor Vehicle Compliance Specialist

2 months ago


Santa Ana, California, United States Hector Gonzalez- Farmers Insurance Agency Full time

Position Overview:
We are seeking a knowledgeable Motor Vehicle Compliance Specialist to enhance our team. This role is essential for delivering exceptional customer service and support concerning vehicle registration and renewals, alongside offering comprehensive information on vehicle laws, regulations, and procedures.

Preferred Qualifications:

  • Understanding of Filing Requirements | FMCSA
  • Familiarity with Federal Motor Carrier Safety Administration guidelines

Compensation:
Hourly base salary commensurate with experience.

Work Schedule:
Monday to Friday.

Key Responsibilities:

  • Perform cashiering duties and assist the public with licensing and vehicle registration inquiries.
  • Review and process applications and forms related to driver licensing, identification cards, and vehicle registrations.

Essential Duties:

  • Provide customer service and support for vehicle registration and renewal processes.
  • Process applications for vehicle registration and renewals efficiently.
  • Respond to customer inquiries regarding vehicle registration and renewal.
  • Ensure all documentation is completed accurately and promptly.
  • Maintain precise records of all vehicle transactions.
  • Offer information and assistance to customers about vehicle laws and regulations.
  • Address customer complaints professionally and courteously.
  • Uphold a professional and friendly demeanor at all times.