Overnight Member Services Ambassador

2 days ago


Olathe, Kansas, United States Crunch Fitness Full time
Job Summary

The Overnight Member Services Representative is the face of our operation, providing exceptional service to our members and guests. This role requires a friendly and supportive atmosphere, ensuring a positive experience for all.

Key Responsibilities
  • Greet members and guests with a smile and wish them well as they exit the club
  • Check in members and guests in accordance with company procedures
  • Facilitate messages on club software at member check-in
  • Answer phones in a courteous and professional manner
  • Communicate special events to members and guests
  • Maintain a welcoming atmosphere for members
  • Facilitate member requests and forward to management as needed
  • Always maintain a professional disposition
  • Sell retail products
  • Schedule member services, including tanning and hydro-massage
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in projects as delegated by club management
  • Follow all policies and procedures in the Team Member Handbook
Requirements
  • Obtain or maintain a valid Child/Infant CPR Certification
  • Experience working with children
  • Certifications as local/state laws require
Physical Requirements
  • Lift 10 lbs. on occasion
  • Stand, bend, and squat with frequency
  • Climb and hang decorations when needed
Employment Eligibility
  • All applicants must possess a high school diploma or equivalent
  • To be eligible for employment, applicants must be at least 18 years of age
  • All applicants must be eligible to work in the United States and maintain their eligibility throughout employment

Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer.



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