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Customer Service Representative

2 months ago

Lake Grove, New York, United States Wegmans Full time

Position Overview:
As a key member of our Perishable Department, you will be instrumental in delivering exceptional service to our customers. Your role will involve educating shoppers about nutritious meal options and assisting them in meal preparation.

Responsibilities:
- Provide outstanding customer service and promptly address customer inquiries.
- Maintain a fresh and visually appealing display by ensuring cleanliness and proper stock levels.
- Optimize sales potential by following effective procedures for perishable items, including storage, rotation, stocking, and merchandising.

Employee Benefits:
At Wegmans, we prioritize our employees' well-being by offering competitive compensation and a comprehensive benefits package, which includes:
- Paid time off (PTO) to support work-life balance.
- Higher pay rates for working on weekends or recognized holidays.
- Health care benefits with extensive coverage at minimal cost.
- Retirement plan with profit-sharing and 401(k) matching.
- A generous scholarship program to assist with educational pursuits.
- Employee wellness programs to enhance emotional, financial, and physical health.
- Exclusive discounts on various services and products.

Work Environment:
We foster a supportive and flexible work environment that respects individual scheduling needs. Our large stores and continuous operations allow for personalized schedules that accommodate both employee preferences and business requirements.

Company Culture:
Wegmans is recognized as one of the best companies to work for, emphasizing a family-oriented atmosphere and a commitment to community impact. We believe in empowering our employees and maintaining high standards in all aspects of our operations.