Residential Field Sales Representative
3 days ago
The Residential Field Sales Representative is responsible for growing our residential customer base by selling our full line of internet, video, mobile and phone services in designated Single Family Units (SFUs). This role requires a strong sales acumen, excellent communication skills, and the ability to work independently in a fast-paced environment.
Key Responsibilities- Reach monthly installation goals by selling internet and additional services to new residential customers within an assigned territory
- Represent WOW Internet, Cable, and Phone at SFU property events, association meetings, and other local events
- Achieve minimum number of expected SFU knocks, contacts, appointments, presentations, and sales
- Partner with sales leadership, local operations, and marketing teams to collaborate on competitive threats and growth opportunities
- Demonstrate advanced knowledge of company core values, products, and procedures
- High school diploma/GED is required; college degree in sales, marketing, or business is preferred
- One to three years of professional sales experience is preferred, preferably in the communications or technology industry or equivalent
- Must be highly organized, flexible, detail-oriented, and able to multitask under pressure
- Ability to self-motivate and work independently
- Ability to meet external demands, pressures, strict deadlines, and sales objectives
- Experience building relationships with internal and external customers
- Ability to build and maintain professional client relationships
- Ability to articulate and communicate to internal and external customers
- Professional appearance and attitude
- Strong verbal, written interpersonal, and listening skills
- Ability to work beyond normal business hours including evenings, weekends, and holidays as necessary
- Microsoft Office
- Google Suite
- Sales Rabbit, Spotio, or MapAnything
- Salesforce
- Ability to work beyond normal business hours including evenings up to 9 pm, weekends, and holidays as necessary
- Must be able to work in inclement weather
- While performing the duties of this job, the employee is required to have and maintain a valid driver's license and driving record that meets the standards of our insurance company
- Required to use hands to type, handle objects, and paperwork
- Regularly required to climb, walk, sit, and stand for the majority of the workweek
- Required to walk on uneven ground, carry sales materials necessary to perform in-home sales, and occasionally lift boxes of sales and marketing materials, display objects, etc.
- Travel to different markets as needed
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