Retail Customer Service Representative

4 days ago


Springfield, Illinois, United States FedEx Full time
Customer Service Associate - Retail

As a Customer Service Associate at FedEx, you will play a key role in delivering exceptional customer experiences in a fast-paced retail environment. Your primary responsibility will be to provide top-notch service to customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Provide consultative selling and customer service to customers in a retail environment
  • Assist in the training of store team members to ensure a high level of customer service
  • Follow instructions from supervisors and collaborate with other team members to achieve store goals
  • Contribute to a positive and inclusive store environment

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive compensation and benefits package

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced retail environment
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system

Why FedEx?

At FedEx, we are committed to delivering exceptional customer experiences and building strong relationships with our customers and team members. If you are a customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.



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