Customer Service Representative

6 days ago


Springfield, Illinois, United States MainStreet Bank Full time
MainStreet Bank Job Description

Job Type: Full-time

Description:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MainStreet Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service to all types of customer inquiries and transactions.

Key Responsibilities:

  • Operate a teller drawer to serve customers, processing transactions and balancing cash drawer daily.
  • Open and service new accounts, meeting and exceeding customer expectations by accurately assessing needs and providing solutions.
  • Comply with all department, bank, and regulatory policies and procedures.
  • Meet minimum requirements for the role, including one year prior retail banking experience and strong customer service and communication skills.

What We Offer:

MainStreet Bank is committed to providing a friendly working environment, opportunities for personal and professional growth, and generous benefits to our team members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

MainStreet Bank is an equal opportunity employer and makes employment selection and related decisions without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.



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