Customer Service Representative
5 days ago
Customer Service Representative Job Description
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Operate a cash register, handling customer transactions and maintaining accurate cash handling procedures.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
- Work collaboratively with other team members to achieve sales goals and provide a positive customer experience.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
Requirements:
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a flexible schedule, including evenings and weekends.
- Excellent communication and interpersonal skills.
- Ability to lift up to 30 pounds and stand for long periods of time.
What We Offer:
- Competitive hourly wage.
- Opportunities for advancement and professional growth.
- Flexible scheduling and a fun, fast-paced work environment.
- Medical, vision, and dental insurance.
- 401(k) plan with company match.
Physical Requirements:
- Ability to stand and/or walk for up to 8 hours.
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift.
- Occasionally lift and/or carry up to 60 pounds from ground to waist level.
- Push/pull with arms up to a force of 20 pounds.
- Bend at the waist with some twisting up to one hour a shift.
- Grasp, reach, and manipulate objects with hands.
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