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Customer Service Representative

2 months ago

Oregon City, Oregon, United States First Call Heating & Cooling Full time
Job Overview

First Call Heating & Cooling, a leading HVAC company, is seeking an experienced and team-oriented Customer Service/Dispatcher to support our operations.


Key Responsibilities:
  • Manage inbound phone requests for service and schedule maintenance appointments.
  • Make outbound calls to customers to set up appointments and provide excellent customer service.
  • Collaborate with our team to ensure seamless service delivery and customer satisfaction.

Requirements:
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong customer service skills and a positive attitude.

Benefits:
  • Medical, Dental, and Vision Insurance.
  • 401k with a 4% Company Match.
  • Paid vacation, Holidays, and Sick Leave.

Position Type:
Full-time