Service Coordination Team Lead
18 hours ago
**About AmeriHealth Caritas:**
AmeriHealth Caritas is a mission-driven organization with over 30 years of experience delivering comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
**Job Description:**
We are seeking a highly skilled Service Coordination Supervisor to lead our LTSS Service Coordination team in Pennsylvania. This role will oversee the operational functions of the team, ensuring seamless coordination of benefits and services for our members.
**Key Responsibilities:
- Oversee day-to-day operations of the LTSS department, including development of Person-Centered Service Plans and authorization/approval of services.
- Serve as a subject matter expert for LTSS training for internal care teams and external audiences.
- Support coordination of LTSS with other clinical and social services across the continuum of care, striving to enhance quality of Participant care and services.
- Maintain operational processes, policies, and procedures to support LTSS care delivery.
- Ensure quality and performance metrics are consistently met regarding LTSS, as specified in the agreement.
**Required Skills and Qualifications:
- Bachelor's degree required.
- Pennsylvania licensed RN, LSW, or LPC required.
- 1-3 years of leadership and/or supervisory experience.
- 3 years working in social service or healthcare-related field.
- Experience working with people with disabilities or seniors in need of LTSS.
- Knowledge of the home and community-based service system and how to access and arrange for services.
- Experience conducting LTSS needs assessments and monitoring LTSS delivery.
- Ability to provide informed advocacy.
- Ability to interact with health care professionals professionally.
**Benefits:*
- Competitive salary: $80,000 - $100,000 per year.
- Flexible work solutions, including remote options and hybrid work schedules.
- Comprehensive benefits package, including health insurance coverage for you and your dependents on Day 1.
- 401(k) tuition reimbursement and more.
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