Merchant Onboarding Manager
3 days ago
The Merchant Onboarding Manager will be responsible for managing the onboarding process for new merchants, ensuring a smooth and efficient transition to our Online Ordering product. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Responsibilities
- Develop and implement onboarding processes and procedures.
- Collaborate with cross-functional teams to ensure seamless integration with existing systems.
- Manage relationships with merchants and provide exceptional customer service.
- Analyze data and metrics to identify areas for improvement and develop strategies for growth.
- Bachelor's degree in business administration or related field.
- 3-5 years of experience in project management or account management.
- Proven track record of successfully onboarding new clients or merchants.
- Excellent communication and interpersonal skills.
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Merchant Solutions Specialist
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