Harley-Davidson Service Manager
4 weeks ago
We are seeking a highly skilled and experienced Service Manager to lead our Harley-Davidson service department. The ideal candidate will have a strong background in motorcycle service and repair, excellent customer service skills, and the ability to manage a team of technicians.
Key Responsibilities:
- Provide exceptional customer service and ensure customer satisfaction.
- Manage and supervise a team of service technicians to ensure efficient and effective service delivery.
- Develop and implement service department procedures and policies to ensure compliance with Harley-Davidson standards.
- Monitor and control service department expenses and revenue to meet budget objectives.
- Stay up-to-date with Harley-Davidson technical training and product knowledge.
Requirements:
- 3-5 years of progressive experience in a motorcycle service department.
- Knowledge and experience with Harley-Davidson motorcycles and other products sold by the dealership.
- Experience with point-of-sale and parts & service management computer software.
- Current, valid motorcycle license.
Working Conditions:
- Frequently works near moving mechanical parts.
- Potentially exposed to battery acid, gasoline, chemical cleaning materials, or other toxic materials commonly found in a motor vehicle service department.
- Occasionally exposed to exhaust fumes or other airborne particles.
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Harley-Davidson Service Manager
4 weeks ago
East Providence, Rhode Island, United States Ted Britt Auto Group Full timeJob SummaryWe are seeking a highly skilled and experienced Service Manager to lead our Harley-Davidson service department. The ideal candidate will have a strong background in motorcycle service and repair, excellent customer service skills, and the ability to manage a team of technicians.Key ResponsibilitiesProvide exceptional customer service and ensure a...
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Harley-Davidson Service Manager
4 weeks ago
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