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Building Maintenance Director
2 months ago
Coterie Senior Living is seeking a highly skilled Facilities Operations Manager to oversee the maintenance and upkeep of our luxury senior living community. As a key member of our team, you will be responsible for ensuring the physical aspects of our community are fully functional and compliant with all relevant laws and regulations.
Key Responsibilities- Preventative Maintenance: Develop and implement preventative maintenance programs to ensure the longevity of our community's physical assets, including HVAC, electrical, plumbing, flooring, painting, major appliances, and amenities.
- Vendor Management: Manage relationships with outside vendors and contractors, including negotiating contracts and ensuring compliance with terms and conditions.
- Staff Management: Supervise and develop a team of maintenance staff, including interviewing, hiring, training, and evaluating employees.
- Expense Control: Implement and monitor programs to control expenses and improve customer satisfaction.
- Department Budgeting: Manage department expenditures within approved budget.
- Apartment Turnover: Ensure vacated rooms are available for rent in a timely manner.
- Customer Service: Maintain company customer service standards by addressing all requests through the work order management system and following through to ensure issues are resolved.
- Compliance: Ensure compliance with all federal, state, and local laws while adhering to Coterie Senior Living's policies, procedures, and safety standards.
- Additional Responsibilities: May perform other duties as needed and/or assigned.
- Education: Bachelor's Degree in a related field and/or five (5)+ years of high-rise property management experience.
- Knowledge and Skills: Advanced knowledge in building facility management, project management, and engineering, including building codes, capacity, fire safety, organization, and departmental principles. Strong customer service mindset and ability to follow through until requests are resolved. Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach, and document performance issues.
- Physical Demands: Ability to frequently transport up to 60 pounds variable distances, the mobility and flexibility to use required equipment, and to access and work in confined spaces or at heights in excess of 8-9 feet.
- Availability: Ability to be on-call and work weekends as required by work schedule.
