Lending Services Post Booking Quality Control Manager

14 hours ago

Memphis, Tennessee, United States First Horizon Full time
Job Title: Lending Services Post Booking Quality Control Manager

At First Horizon, we are seeking a highly skilled and experienced Lending Services Post Booking Quality Control Manager to join our team. This role is responsible for managing functions and technical processes within Lending Services pertaining to auditing and reviewing documents for receipt, accuracy, and completion.

Key Responsibilities:
  • Lead and manage a team of quality control specialists to ensure high-quality documentation and compliance with regulatory standards.
  • Develop and implement processes to improve efficiency and effectiveness in document review and audit.
  • Collaborate with internal stakeholders to ensure seamless communication and coordination.
  • Provide coaching and training to team members to enhance their skills and knowledge.
  • Monitor and analyze performance metrics to identify areas for improvement.
Requirements:
  • 5-7 years of experience in lending operations or related field and 3-5 years of leadership experience.
  • College degree preferred but not required.
  • Knowledge of loan documentation procedures, general bank operations, banking regulations, and organizational leadership.
  • Excellent written and verbal communication skills, high attention to detail, leadership skills, teamwork/teambuilding skills, critical thinking/problem solving skills, decision making skills with limited information available, strong organizational and prioritization skills, professionalism, networking/relationship building, collaboration, general office skills including typing, filing, 10-key adding machine, and applicable technology.
Benefits:
  • Medical with wellness incentives, dental, and vision.
  • HSA with company match.
  • Maternity and parental leave.
  • Tuition reimbursement.
  • Mentor program.
  • 401(k) with 6% match.

First Horizon is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. We are committed to creating a more equitable society and strive to elevate equity, provide capital and counsel, and commit to excellence in everything we do.

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