IT Systems Engineer
3 weeks ago
The IT Systems Engineer plays a critical role in ensuring the stability, integrity, and efficient operation of Enterprise-Class IT Systems. This includes monitoring, maintaining, supporting, and optimizing all network, server, and messaging-based IT Systems. The successful candidate will lead IT projects and provide technical guidance to team members.
Key Responsibilities- Design, implement, and maintain large-scale IT systems environments, advising on design concepts, implementation strategies, and deployment timelines.
- Manage the development, testing, and deployment of software and other computer systems technologies to ensure compliance with operational requirements for security, performance, reliability, and scalability.
- Provide internal IT Data Center support and maintenance, ensuring seamless operation of critical systems.
- Research existing and emerging hardware and software technologies to determine capabilities and cost-benefit relationships, developing ongoing computer systems solutions that meet performance and budgetary requirements.
- Create thorough documentation records of design specifications and deployed systems configurations.
- Coordinate and execute Azure and Private Cloud managed services implementations, ensuring seamless integration with existing systems.
- Provide network and security assessments, identifying opportunities for system improvements and efficiencies.
- Create, document, and escalate issues and problems according to ticketing standards and SLAs.
- Perform remote and onsite scheduled maintenance for ComTec internal and client-based systems.
- Adhere to departmental policies for reporting and managing change requests.
- Participate in an emergency on-call rotation schedule.
- Support development and implementation of Microsoft Azure and Private Cloud infrastructure.
- Perform SQL, Hyper-V, and Software Defined Storage performance tuning.
- Ability to design, install, configure, administer, and troubleshoot the following:
- Microsoft Windows Server
- Microsoft Windows Active Directory and Azure Active Directory
- Microsoft Storage Spaces Direct
- Azure AD Connect
- Azure Site Recovery
- Microsoft 365
- On Premise Microsoft Exchange and Hybrid Cloud
- Microsoft SQL Server
- Microsoft Remote Desktop Services
- Microsoft Hyper-V and VMWare Clustered Environments
- Enterprise Anti-Virus solutions
- Enterprise backup solutions – Veeam, Storage Craft, Datto, Azure
- Strong written and verbal communication skills
- Pleasant and professional demeanor in all client and internal communications
- Independent worker and able to work effectively on daily tasks without direct supervision
- Strong organization skills and ability to operate efficiently throughout daily tasks
- In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate
- Demonstrates empathy with users and professionalism at all times
- Work well with clients at all levels, from executive to IT personnel to end user
- Operates with client satisfaction in mind
- Energy, enthusiastic and results-oriented
- Bachelor's degree preferred
- 10+ years of relevant IT experience
- Preferred Certifications
- Microsoft Azure Administrator
- Microsoft Azure Database Administrator Associate
- SonicWall Network Security Professional (SNSP)
- Use of computer and office equipment
- Ability to remain calm in stressful situations
- Performs all administrative functions expected at this level
- Ability to schedule for evening or weekend work occasionally
- Valid driver's license in your state of residence and reliable personal vehicle
- Competitive salary
- Relaxed Company Culture
- Generous Vacation Allowance
- Health/Dental/Vision Insurance
- Flu Shots
- Life Insurance
- Long and Short Term Disability Insurance
- Investment in Professional Development
- Value Recognition and Rewards
- 9 paid holidays
- Birthday Paid time off
- Generous Company 401K 4% Match
- Company laptop & Cell Phone
- Team Outings & Events
- Flexible Work/Life Balance Valued
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