Food and Beverage Outlet Supervisor
1 week ago
The Food and Beverage Outlet Supervisor is a key role in ensuring the smooth operation of our food and beverage outlets. This position is responsible for overseeing the service, assisting the manager with training and motivating staff, and monitoring expenses and labor costs.
Responsibilities- Oversee the service in the food and beverage outlets
- Assist the manager with training and motivating staff
- Monitor expenses and labor costs
- Cover shifts as needed
- Ensure quality control of all menus
- Assist in the outlets when necessary
- Ensure tables are cleared promptly
- Ensure proper settlement of checks
- Ensure orders are delivered on time
- Ensure food quality
- Ensure communication with oncoming shift
- Handle guest complaints or special requests
- Be capable of training and performing all duties required of all food and beverage outlet employees
- Hold pre-meal meetings daily to monitor service and promote up selling
- Check staffing levels and adjust according to business demand
- Requisition linen as needed
- Ensure property is free of trays and trash
- Control payroll cost in food and beverage outlets
- Ensure overall guest satisfaction
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio delivers just that.
We are committed to providing exceptional service and creating memorable experiences for our guests.
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