Bartender - University of Illinois Athletics

3 days ago

Champaign, Illinois, United States Oak View Group Full time

Oak View Group: A Leader in Venue Development and Management

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Our unmatched 360-degree solution set includes a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Job Summary:

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities:

  • Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers, and uniform standards.
  • Follow the bar pre-shift notes and bar menus and provide service as described.
  • Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
  • Responsible to learn or have knowledge of various beer, wine varieties, and spirits available, and be able to learn to suggestively upsell products to guests.
  • Must pour drinks responsibly in accordance with company standards for serving size.
  • Must check guests' ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
  • Must communicate a cut-off to a guest as required.
  • Listening and responding to any customer requests or concerns.
  • Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
  • Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
  • Request additional product or restock product as required.
  • Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar.
  • Maintains clean and sanitary work station at all times. Ensures bar equipment is clean and well maintained.

Qualifications:

  • Two years or more experience bartending.
  • Accurate cash handling skills.
  • Ability to prioritize tasks in a fast-paced environment.
  • Ability to be self-directed while working in a team-oriented environment.
  • Excellent interpersonal and communication skills.
  • Ability to work a flexible schedule, including nights, weekends, and long hours.
  • Bartending school preferred.

Physical Dimensions:

Performing the duties of this position involves extensive and continuous standing and walking. Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch, and crawl. The employee is frequently required to lift up to 50 pounds. The vision requirements include the ability to adjust focus, peripheral vision, and close vision.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis, including, but not limited to, veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

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