Transformational Billing Platform Leader

7 days ago


San Francisco, California, United States CLevelCrossing Full time

At CLevelCrossing, we are on a mission to revolutionize the way businesses communicate and operate. We're looking for a highly skilled and experienced leader to join our team as a Vice President of Engineering for our Billing Platform.

This is an incredible opportunity for a world-class software executive to have a profound impact at our high-growth company, solving complex cross-departmental and technology challenges with the support and visibility of our Executive team.

The successful candidate will be responsible for building and delivering a scalable Billing Platform that meets the intricate needs of multiple product lines and compliance requirements. This requires forging strong partnerships and alignment across R&D, finance, sales operations, and executive leadership.

We are seeking a leader who embodies Twilio Magic and lives our values. The ideal candidate will be a visible advocate and champion for diversity, equity, and inclusion, fostering a culture that allows employees from all backgrounds to contribute, grow, and thrive.

Main Responsibilities:

  1. Rapidly scale a world-class R&D organization through recruitment and development of top engineering talent.
  2. Implement effective strategies to attract, develop, mentor, and retain highly skilled employees from diverse backgrounds.
  3. Partner with the VP of Product to lead the strategy and vision for Billing Platform and drive tactical execution of the product lifecycle/engineering schedule.
  4. Foster a generative culture that is performance-oriented, lean, cooperative, adaptive, and innovative.
  5. Drive multi-year platform re-architecture working with product management, engineering, and architects to improve scalability and quality.
  6. Build a resilient engineering organization capable of sustaining organizational churn and system failure.
  7. Effectively communicate and influence across the organization, including Executive Leadership.
  8. Drive cascading quarterly goals to support annual company and organizational objectives.

Required Qualifications:

  1. 10 years of experience as a software engineering leader.
  2. Experience with billing systems development or a related area like finance, payments, or sales.
  3. Track record of designing and building large-scale, cloud-based, highly available software platforms in a high-growth environment.
  4. Expert understanding of software development processes and lifecycle.
  5. High degree of empathy and emotional intelligence.
  6. Excellent technical skills paired with attention to detail and ability to effectively influence inside and outside of hierarchy.
  7. Extensive engineering expertise in areas of architecture, design, and development.
  8. Strong analytical and problem-solving skills coupled with strong attention to detail.
  9. Sound judgment and determination to turn ideas into reality with a bias to action.
  10. Excellent verbal and written communication skills.
  11. Proven change and transformation leadership.
  12. Demonstrated ability to run world-class operations of large-scale software systems.
  13. Experience continually assessing, refining, maturing, implementing, and upholding of engineering standards and best practices.
  14. Experience leading at a VP level, preferably including global teams of 100 people.
  15. Experience leading significant budgets, vendors, and contract relationships.

Location: This position will be remote or in a CLevelCrossing office if located near one, ideally for candidates located in the United States.

Salary: $175,000 - $225,000 per year, depending on experience and location within the state. In addition to competitive pay, this role is eligible to participate in CLevelCrossing's equity plan and offers generous benefits, including healthcare insurance, 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave.



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