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Healthcare Customer Service Associate
2 months ago
Key Responsibilities:
Welcomes patients and visitors, addressing common inquiries with professionalism. Manages incoming calls, filters communications, and records messages as needed. Facilitates patient registration by collecting essential demographic and insurance details, ensuring verification of insurance coverage.
Essential Skills:
- Strong communication abilities
- Proficient in handling patient information
- Excellent organizational skills
- Customer service orientation
Join Advocate Aurora Health in delivering exceptional patient experiences and support within the healthcare environment.